About our tools

Are your stones real?

Yes. Every Skin Chi stone tool is made from certified natural stone, so you can be confident your gua sha or roller is the real thing. Want to know how to spot a fake? Read our guide: Real vs Fake Stone: How to Tell if Your Gua Sha is Genuine.

What's the difference between a smooth and a comb-edge gua sha?

A smooth gua sha has rounded, curved edges for gliding and sculpting. Our comb-edge tools add a textured comb edge for a more stimulating massage. Explore our Gua Sha and Comb Gua Sha collections.

Which stone should I choose?

Each stone has its own look and feel, so choose the one you love. Green jade is the traditional gua sha stone, rose quartz feels soft and gentle, and black obsidian and agate are striking and luxurious. Stainless steel stays extra cool and is very easy to clean.

How do I use gua sha?

Apply a facial oil or serum, then glide the tool gently upwards and outwards across your skin, using light pressure. Our step-by-step guide shows you how: How to Incorporate Gua Sha into Your Routine.

How do I clean my tool?

Wipe it with warm soapy water or a gentle cleanser after each use, then dry it with a soft cloth. Avoid very hot water and harsh chemicals. Store it somewhere safe, as natural stone can chip if dropped.

Delivery & returns

How much is delivery and how long does it take?

UK standard delivery is free. Please allow around 5–7 working days. You'll receive tracking details once your order has been dispatched.

Can I return my order?

Yes. You can return items within 14 days of receiving them, as long as they're unused, unopened and in their original packaging. For hygiene reasons, we can't accept used or opened items unless they're faulty. Please email us before sending anything back. See our full Returns Policy.

Do you have a discount for first orders?

Yes. Use code WELCOME10 for 10% off your first order.

Still have a question?

Email us at info@skinchibeauty.com or use our Contact page. We're happy to help.